877-693-0108 (2024)

FAQs

Why would UnitedHealthcare be calling me? ›

UnitedHealthcare may call you to share information about an important health program or service that can help you manage your care or improve your health. Please know that these are not sales calls. If you receive a call, be sure to answer it.

Do not release your personal information as this is a phishing scam. While Blue Cross does reach out to members over the phone, we want you to be aware of the signs of what may be a scam call. If you receive a call from someone at Blue Cross, we will never ask you to release personal information.

While scam calls continue to plague the digital landscape, the 877 area code is a legitimate toll free area code used by reputable businesses and organizations. Companies opt for 877 toll-free numbers to enhance their professional image, simplify customer service, and expand their customer base.

Fake Health Insurance Plans: Scammers call and try to sell you health insurance plans that aren't real. Sometimes all they really want is to get your personal information so they can use it for themselves.

The best way to avoid unwanted calls is to register your number on the federal “Do Not Call” list. You can do this by calling 1-888-382-1222 from the phone number you wish to register or online at www.donotcall.gov.

If you receive a call, it's because you have been identified as someone who could benefit from a telephone conversation with a nurse. These are not sales calls; no one will try to sell you anything. We are calling with important information that may help you reach your health goals.

Robocall Scams

BCBSA has received reports that some individuals are receiving robocalls that falsely claim to be made by “Blue Cross Blue Shield.” These calls may seek to market insurance products or collect personal information from call recipients.

Our Case Managers may call our members if:

They call our 24/7 NurseLine and need more follow-up for ongoing care. They have serious physical problems and need more help managing their health. They have behavioral health problems and need more help working with all of their doctors.

Should I answer an 877 number? Yes, 877 numbers are legitimate telephone numbers used for toll-free services in the United States and Canada. Answering an 877 number is a safe practice as it allows you to connect with businesses from around the world without incurring long-distance or international charges.

As is the case with any toll-free code, 1-877 numbers are mostly used by businesses that rely on attracting as many phone calls from their clients as possible. Other companies may also have use for these types of numbers, but they are mostly associated with, for example, call centers and customer service lines.

How to find out who owns an 877 number? ›

Use a Database

Websites like Search Who Owns have a search tool where you can enter the toll free number you have. Once you enter and search, you'll see more information about the number. Depending on the database, you can figure out the company name and the referral number.

The Texas Behavioral Risk Factor Surveillance System (BRFSS) is currently being conducted. If you receive a phone call on behalf of the Texas Department of State Health Services and CDC asking you to answer some questions about your health and health practices, it is a legitimate phone call.

We'll send you a letter when it's time to renew your benefits. If you need to sign a renewal form you can: Sign it electronically on Your Texas Benefits. Call 2-1-1 to have a paper form mailed to you.

This could very likely be some sort of scam, so you are right not to give any personal information, or even to respond to these voicemails. According to the Texas state comptroller's website, "some taxpayers have received fraudulent statements purporting to be from the Comptroller's office.

If you're in good health or you already see your doctor regularly – you might not think HouseCalls is for you, but it is. Think of it as an extra layer of care – valuable one-on-one time you don't always get in the doctor's office.

HouseCalls is our way of looking out for your health, so you can focus on your future. Here's what it's all about. Once a year, a licensed health care practitioner can come to your home to spend up to an hour with you on your health and wellness. It's designed to be easy, convenient and informative.

UnitedHealthcare is a good health insurance company that has high customer satisfaction and many included perks. But it often denies medical claims.

Perpetrators are calling from what look like local phone numbers, claiming to be from a healthcare provider. The scam callers use stolen and readily available information from the internet and social media to convince victims of their legitimacy.